Company Information

ADO Corporation (hereinafter referred to as “the Company”, “we”, “our”, or “us”) operates the website（https://adoebike.eu/）
and provides various related services (collectively referred to as “the Service”).

We are committed to protecting the personal data of our users in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy (hereinafter referred to as “this Policy”) explains how we collect, use, disclose, and protect personal data.

1. Definition of Personal Data

“Personal data” refers to any information relating to an identified or identifiable natural person (“data subject”). This includes, but is not limited to, information such as name, date of birth, address, email address, telephone number, and other identifiers that can identify an individual directly or indirectly.

Information such as browsing history, purchase records, device identifiers, cookies, IP address, location data, gender, and age may also be processed as usage data or profiling information in accordance with GDPR Articles 4(1), 4(2), and 4(4).

2. Purpose and Legal Basis of Processing

We process personal data only when we have a lawful basis as defined by Article 6 of the GDPR. The purposes and corresponding legal bases are as follows:

（1）To provide information and marketing communications
To send emails, newsletters, and other materials about our products, services, campaigns, and events.
Legal basis: Consent (Art. 6(1)(a)) or legitimate interest (Art. 6(1)(f)).

（2）To process orders and deliver products
To process your purchase, arrange shipment, and provide after-sales support.
Legal basis: Contract performance (Art. 6(1)(b)).

（3）To respond to inquiries and provide customer support
To handle inquiries, repairs, warranty registration, and after-service support.
Legal basis: Contract performance (Art. 6(1)(b)) and legitimate interest (Art. 6(1)(f)).

（4）To operate and manage our services
To register users, manage accounts, provide billing and subscription services.
Legal basis: Contract performance (Art. 6(1)(b)).

（5）To develop and improve products
To conduct surveys, feedback collection, product testing, and statistical analysis.
Legal basis: Legitimate interest (Art. 6(1)(f)).

（6）To conduct training or events
To manage participants, send notifications, and collect fees. Legal basis: Contract performance (Art. 6(1)(b)).

（7）For security, compliance, and operational purposes
To prevent fraud, unauthorized access, or data breaches; to comply with legal obligations.
Legal basis: Legal obligation (Art. 6(1)(c)) and legitimate interest (Art. 6(1)(f)).

（8）Advertising and analytics
We may use third-party analytics or ad measurement tools to assess campaign effectiveness by linking ad click data (e.g., click date, referring site) with purchase data.
Legal basis: Consent (Art. 6(1)(a)).

3. Data Management and Protection

We appoint a Data Protection Officer (DPO) responsible for compliance and proper management of personal data. Personal data is collected fairly and transparently, and only for the purposes described in this Policy.

We implement technical and organizational measures to protect data from unauthorized access, loss, alteration, or disclosure.

We ensure all employees and service providers handling data are bound by confidentiality obligations.

We review and improve our data protection measures on a continuous basis.

4. Data Sharing and International Transfers

We will not sell or disclose personal data to third parties without your consent, except in the following cases:

• When disclosure is necessary to fulfill contractual or legal obligations (e.g., sharing with payment processors, shipping companies).
• When required by law, court order, or public authorities.
• When anonymized or aggregated data is used for analytics or marketing purposes.

If personal data is transferred outside the European Economic Area (EEA), such transfers are conducted in accordance with Chapter V of the GDPR, using appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.

5. Your Rights Under the GDPR

As a data subject, you have the following rights:

• Right of access (Art. 15): Obtain a copy of your personal data.
• Right to rectification (Art. 16): Correct inaccurate or incomplete data.
• Right to erasure (“Right to be forgotten”) (Art. 17).
• Right to restriction of processing (Art. 18).
• Right to data portability (Art. 20).
• Right to object to certain processing, including direct marketing (Art. 21).
• Right to withdraw consent at any time (Art. 7(3)).
• Right to lodge a complaint with a supervisory authority (Art. 77).

Requests regarding these rights can be made by contacting us at the address provided below. We will respond within one month in accordance with Article 12(3) of the GDPR.

6. Email Marketing

If you subscribe to our newsletter, we may send you promotional information or special offers.

You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Email marketing is conducted in compliance with Article 21 of the GDPR and the ePrivacy Directive.

7. Retention Period

We retain personal data only as long as necessary for the purposes stated in this Policy or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.

8. Policy Updates

We reserve the right to update or modify this Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

If significant changes are made, we will notify users via email or a website notice.

9. Contact Information