ADO EBIKE Shipping Policy
Shipping Time & Arrangement
After the order has been paid for, we will arrange for shipment within 48 hours (business days) if the item is in stock.
Poland WarehouseShips To: EU countries
Delivery Time: 2–7 days
Transport: DPD
Track: dpd.com/tracking
Germany WarehouseShips To: EU countries
Delivery Time: 1–7 days
Transport: GO!
Track: general-overnight.com
UK WarehouseShips To: United Kingdom
Delivery Time: 48 hours
Transport: Tuffnells
Track: tuffnells.co.uk
⚠️ Important Note:
1. The above delivery time reflects most parcels under normal circumstances. Exceptional weather or logistics delays may affect delivery.
2. All bikes are shipped from the warehouses listed above. Accessories such as helmets, fenders, and other items are shipped from China, with delivery typically taking 10–25 days.
Countries That We Ship To
We offer duty-free delivery for e-bikes to the following destinations.
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
FranceGermany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
NetherlandsPoland
Portugal
Romania
Slovakia
Slovenia
Spain
SwedenUnited Kingdom
United StatesAbout Customs Duties
As we want to be as transparent as possible, goods purchased from overseas may be subject to customs import duties or Value Added Tax (VAT), as required by local customs authorities. All of our products are stocked in EU warehouses. We prepay customs duties for Europe shipments, so you do not need to pay any extra fees after placing an order.
How Do I Know That My Order Has Been Shipped?
You will receive a shipment notification email once your order has shipped. The email will contain your tracking information and carrier details.
No Customs Fees
Local EU Warehouses
Fast Delivery
Email Tracking Updates